Numero eSIM makes your travelling much easier with Numero eSIM data plans, you will no longer get lost in the airport looking for a place to buy a new SIM card, especially in a country speaking another language, you can buy the data plan even before you travel! Buy the data plan before you even fly and enjoy using it once you reach your new destination.
To activate Numero eSIM mobile data plans, your mobile must support eSIM.
List of eSIM Supported Devices
Apple:
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone SE (2022)
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13
iPhone 13 mini
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12
iPhone 12 Mini
iPhone SE (2020)
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPad Mini (5th generation)
iPad Mini (6th generation)
iPad (10th generation)
iPad (9th generation)
iPad (8th generation)
iPad (7th generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (4th generation)
iPad Pro 12.9-inch (3rd generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 11-inch (2nd generation)
iPad Pro 11-inch (1st generation)
iPad Air (5th generation)
iPad Air (4th generation)
iPad Air (3rd generation)
Samsung:
Galaxy S23
Galaxy S23+
Galaxy S23 Ultra
Galaxy S22 5G
Galaxy S22+ 5G
Galaxy S22 Ultra 5G
Galaxy Z Flip3 5G
Galaxy Z Fold
Galaxy Z Fold 3
Galaxy Note 20
Galaxy S21 5G
Galaxy S21+ 5G
Galaxy S21 Ultra 5G
Galaxy S20
Galaxy S20+
Galaxy Z Flip
Galaxy Z Flip 4
Galaxy Z Fold 2
Galaxy Z Fold 4
Galaxy Note 20 Ultra
Google:
Pixel Fold
Google Pixel 7 Pro
Google Pixel 7
Google Pixel 6 Pro
Google Pixel 6
Google Pixel 5a
Google Pixel 5
Google Pixel 4 XL
Google Pixel 4a
Google Pixel 4
Google Pixel 3a XL
Google Pixel 3a
Google Pixel 3 XL
Google Pixel 3 (excluding phones bought in Australia, Taiwan, or Japan. Phones bought with US or Canadian carriers other than Sprint and Google Fi don’t work with eSIM).
Google Pixel 2 XL
Google Pixel 2 (only phones bought with Google Fi service).
Huawei:
Huawei P40
Huawei P40 Pro
Huawei Mate 40 Pro
Motorola:
Motorola Edge+
Motorola Edge 40 Pro
Motorola Razr 2019
Rakuten Mobile:
Rakuten Mini
Rakuten Big-S
Rakuten Big
Rakuten Hand
Rakuten Hand 5G
Oppo:
Oppo Find X3 Pro
Oppo Reno 5A
Oppo Reno6 Pro 5G
Oppo Find X5
Oppo Find X5 Pro
OPPO Find N2 Flip
Sony:
Sony Xperia 10 III Lite
Sony Xperia 10 IV
Sony Xperia 1 V
Sony Xperia 5 IV
Honor:
Magic 4 Pro
Xiaomi:
Xiaomi 13 Pro
Xiaomi 13 Lite
Xiaomi 13
Xiaomi 12T Pro
OnePlus:
OnePlus 11
HAMMER:
HAMMER Explorer PRO
HAMMER Blade 3
HAMMER Blade 5G
myPhone NOW eSIM
Nokia:
Nokia XR21
Nokia X30
VIVO devices
X90 Pro.
vivo V29 Lite
vivo V29
Sharp Aquos devices
AQUOS Sense4 Lite
AQUOS R7
Laptops | Windows 10
ACER
Acer Swift 3
Acer Swift 7
Acer TravelMate P2
Acer TravelMate Spin P4
Acer TravelMate P6
ASUS
ASUS Mini Transformer T103HAF
ASUS NovaGo TP370QL
ASUS Vivobook Flip 14 TP401NA
Dell
Dell Latitude 7210 2-in-1
Dell Latitude 9410
Dell Latitude 7310
Dell Latitude 7410
Dell Latitude 9510
Dell Latitude 5410
Dell Latitude 5411
Dell Latitude 5511
HP
HP Elitebook G5
HP Probook G5
HP Zbook G5
HP Spectre Folio 13
LENOVO
ThinkPad X1 Titanium Yoga 2 in 1
ThinkPad X1 Carbon Gen 9
ThinkPad X1 Fold
ThinkPad X1 Nano
ThinkPad X12 Detachable
Lenovo Flex 5G
Lenovo Yoga C630
Lenovo Miix 630
Lenovo Yoga 520
Lenovo Yoga 720 (2-in-1 models)
SAMSUNG
Samsung Galaxy Book 2
SURFACE
Surface Pro 9
Surface Go 3
Surface Pro X
Surface Duo 2
Surface Duo
Other devices
Gemini PDA
Xperia 1 IV
Fairphone 4
How To Purchase eSIM Data only Plans From Numero
-
Download Numero eSIM app.
Download the app for free and complete the registration process.
-
From the home page, tap on “Mobile Data”
Data esim technology is only supported by a specific list of devices and countries. Consequently, please ensure that your device and country do support this technology before purchasing any data package.
To check the supported countries visit the mobile data page on our website.
Here you have two options:
Option 1: Buy local data
You can purchase data from 150 countries for affordable prices by following these steps:
- 1. Tap on “Local”.
- 2. Enter the country name in the search box or scroll down to find your targeted country.
Option 2: Buy regional data
You can purchase data from 3 regional packages; the world, Asia, and Europe following these steps:
- Tap on “Regional”
- Choose the package you want to purchase.
The following steps apply to both the local and regional data to complete the data purchasing steps:
- Choose your data plan and tap on the “Buy” green button to buy the data.
- A screen will pop up showing you all eSIM-supported devices, you can also enter your device model in the search box to see if it’s on the list or not, and click “Confirm” to continue.
- Choose your payment method.
- Congratulations! You now have the data plan.
How to Install eSIM Data Plan?
Install the data packages on your device in one of three ways; direct, manually or with QR code.
On iPhone
Direct installation & activation
- Tap on the “Installation Guide”> “Direct“> “Install Now“
- A message will apear, tap “Continue“, and wait.
- Tap “Continue” to activate the plan and wait for the activation to finish.
- Tap “Done” when the cellular setup is complete.
- Choose your prefered line for calls, SMS, iMessage, and Facetime.
- Choose “Cellular data” as your default line for cellular data.
- Make sure to turn off the “Allow Cellular Data Switching” and tap “Done”.
- From “Setting“> “Cellular“> choose “Cellular data” and turn it on.
- Turn on data roaming.
Using QR or manully
You can install the data packages on your iPhone device manually or using the QR code by following these steps:
- Tap on the “Installation Guide”
- Copy the data.
- Go to settings > cellular
- Click on “Add cellular plan”
- Tap Enter Code Manually. You will be asked to enter your SM-DP+Adress and Activation code. Or Scan the QR code for QR installation.
- Choose Secondary Label and change the name to “Numero”.
Add the APN Name*: Tap on Numero > Cellular Data Network > Cellular Data > Add APN.
Enable data roaming
Note: Moreover, in order to enjoy Numero data package, you must enable Data Roaming using the following steps.
Setting -> Cellular> Cellular data> choose Numero
Setting-> Cellular>Cellular plans> choose Numero> enable “Turn on this line” and “Data roaming”
Devices with different activation process
Samsung series
Have you received the OR code from Numero eSIM?
Then scan the QR code from your device studio or using another device and
- Go to Samsung’s “Settings”
- Under the “ Connections” menu, select “SIM card manager.
- Choose “Add mobile plan”
- Go at the bottom of the page ‘Other ways to add plans’ and choose “Add
Using QR code” - Scan the QR code.
- you can scan the QR from the studio:
- take a screenshot for the code from Numero’s Installation Guide and save it in your studio.
- choose to scan the code from the Studio
- Once the Numero plan has been detected, tap on Add
- When your plan has been registered, select OK to turn on the plan
- Find your Numero eSIM displayed in the eSIM list.
- Rename the plan.
- Define Numero plan as your default line for mobile data.
- Click on “Mobile data” and choose Numero as preferred.
- Click on “Change”.
- Back in the Connections menu, tap on Mobile networks and put
the Data roaming feature ON - Don’t forget to activate the data roaming feature in the “mobile networks” in the connection menu and to click on “Access Point Names” to add the new APN in your Numero eSIM. Name : Numero APN : kroly.
- Then disable your Wi-Fi in the Connections menu.
Need to know how with pictures, click on here.
Huawei P40 / P40 Pro
After receiving and scanning the QR code from Numero,
- Go to Huawei’s “Settings”
- Select “Mobile Network”
- Choose “SIM Management”
- Select “SIM 2”
- Choose “eSIM” in “ SIM 2 settings” menu
- “ Add eSIM”
- Scan the QR code from another device or paper
- Click on “ Add this eSIM”
After all, go back to “mobile network” and “ mobile data”, and then “Access Point Names” to
Add the new APN.
Google Pixel 3/ Google Pixel 4
- In Settings, go to Network & Internet
- Select Mobile Network
- Click on “Add carrier”
- Scan your QR code
- Click “Start” to install your profile
- Activate Mobile data and roaming
- Set the Access Point Name (APN)
List of devices with no eSIM support
- iPhones purchased from China or Hong Kong are dual SIM, with no eSIM.
- Pixel 3a purchased in South East Asia
- No support for Android Q Beta versions
- Samsung Galaxy S20 Hybrid Dual SIM – Samsung produce both eSIM and no eSIM version
- Huawei P40 Pro+ has no eSIM support
- LG, HTC, Xiaomi, Honor, RealMe, OnePlus, Vivo – no eSIM support yet
Does Your eSIM Require APN?
Some eSIMs need an APN settings update. If this is the case, the instructions to set up your APN are included with your installation instructions after purchase.
Countries with required APN
Country | APN |
Canada | tn1 |
USA | internet |
Russia | rh |
Kazakhstan | internet |
South Africa | rh |
Greece | internet |
Netherlands | internet |
Belgium | internet |
France | internet |
Spain | internet |
Hungary | internet |
Italy | internet |
Romania | internet |
Switzerland | rh |
Austria | internet |
United Kingdom | internet |
Denmark | internet |
Sweden | internet |
Norway | rh |
Poland | rh |
Germany | internet |
Peru | altanwifi |
Mexico | tn1 |
Argentina | tn1 |
Brazil | tn1 |
Chile | tn1 |
Colombia | internet |
Malaysia | kroly |
Australia | kroly |
Philippines | kroly |
New Zealand | kroly |
Singapore | kroly |
Japan | kroly |
China | kroly |
Turkey | internet |
Pakistan | kroly |
Liberia | rh |
Ghana | rh |
Nigeria | rh |
Uganda | rh |
Portugal | internet |
Luxembourg | internet |
Ireland | internet |
Iceland | internet |
Cyprus | internet |
Finland | internet |
Bulgaria | internet |
Lithuania | internet |
Latvia | internet |
Estonia | internet |
Armenia | rh |
Belarus | internet |
Ukraine | internet |
Slovenia | internet |
Czech Republic | internet |
Costa Rica | tn1 |
Hong Kong | kroly |
Kuwait | rh |
Saudi Arabia | rh |
Israel | internet |
South Korea | kroly |
Puerto Rico | altanwifi |
India | kroly |
Albania | rh |
Cambodia | kroly |
Democratic Republic of the Congo | rh |
Dominican Republic | tn1 |
Iran | rh |
Mozambique | rh |
Myanmar | kroly |
Qatar | rh |
Oman | rh |
Croatia | internet |
Afghanistan | kroly |
Azerbaijan | kroly |
Bosnia and Herzegovina | internet |
Brunei | kroly |
Botswana | rh |
Ecuador | tn1 |
Fiji | kroly |
Gibraltar | internet |
Guinea | rh |
Guinea Bissau | rh |
Honduras | tn1 |
Indonesia | kroly |
Jersey | internet |
Kyrgyzstan | kroly |
Liechtenstein | internet |
Macau | kroly |
Macedonia | rh |
Malta | internet |
Montenegro | rh |
Mongolia | kroly |
Papua New Guinea | kroly |
Palestine | rh |
Reunion | internet |
Rwanda | rh |
Serbia | rh |
Slovakia | rh |
Taiwan | kroly |
Uruguay | altanwifi |
Uzbekistan | kroly |
Vietnam | kroly |
Samoa | kroly |
How to Setup Your APN and Get Connected?
Have turned data roaming on? Then you will need to configure the APN (Access Point Name) on your device in order to start using your eSIM data. How?
- For iPhones and iPad:
- Settings > cellular/mobile > cellular/mobile data networks
- Change the cellular/mobile > APN
- Change the APN to the name provided in your eSIM installation details received after purchase.
2. For Android:
- Settings > Mobile Networks > access point name > change the APN to the name provided in your eSIM installation details received after purchase.
Some eSIMs need an APN settings update. If this is the case, the instructions to set up your APN are included with your installation instructions after purchase.
If you experience problems,
If you experience problems receiving a signal or connecting to the internet, you may need to check a few settings or attempt to recover reception.
Here are a few ways to find out if you’re connected or reestablish signal:
- Check if the roaming switch is OFF: Normally, a roaming switch is set to “OFF” when you’re not traveling abroad. If it’s switched off, your phone will not switch to your eSIM while you’re roaming. You can find it in the “Settings” of the phone
- Reestablishing connection: If you’re having problems loading webpages or connecting to the internet, check to make sure you have enough signal bars for 3G or 4G/LTE. If you are in a functional coverage area and have tried all other fixes, you may need to complete a full power-down restart.
The problem has not been resolved yet? Feel free to contact our support team at any time.
FAQs on Installing eSIM Data Only Plans
Are Numero eSIM data plans refundable?
Data packages are unique and can be activated on one device only. Thus, it is nonrefundable.
Do you support data in my current location?
Numero eSIM provides eSIM plans in more than 150 countries worldwide, so there is a big opportunity to support your country, visit the data page in our app and check if the country you’re looking for is supported.
What types of plans/packages does Numero eSIM offer?
We offer flexible and customizable packages; local and regional.
You are free to choose the data packages you need.
Available packages:
* The local packages are organised by country (150+ countries) (i.e. Turkey).
* Regional packages are grouped into larger regions (World, Asia, Europe).
- Select the data package that suits your needs
* If you don’t need a lot of data, you can choose a small package.
* Look at the amount of data (i.e. 5 GB) and its validity period (i.e. 15 days).
* Numero eSIM mobile data is prepaid, so once you buy a package, you won’t be charged again, unless you would like to top it up with additional data.
- Activate your new mobile data package from Numero eSIM.
* Its shown above for the different devices.
* You can also activate your package when you are ready to use it.
Should eSIM roaming be set to "ON" or "OFF"?
When using Numero, your eSIM should have roaming “ON.”
You want Numero eSIM to make sure you’re connected to local network wherever you’re traveling. This way your device understands that Numero eSIM might be switching you from one network to another in order to deliver the best possible connection with no extra charge.
If you have a primary SIM (your regular number), roaming on that should be “OFF” while you’re using Numero, this is because you want to rely on Numero eSIM and not on your regular phone number.
To sum up:
Numero eSIM = roaming ON.
Regular SIM (if you have one) = roaming OFF.
I’m experiencing the ‘Unable to Complete Data Plan Change’ error message, what should I do?
The ‘Unable to Complete Data Plan Change’ error message is related to an installation failure which can be caused by different factors as follows:
- Many eSIMs are installed on the device. eSIM compatible devices allow you to install multiple eSIMs, but depending on the device model, the number of eSIMs you can have active simultaneously may vary. For example, iPhones can store from 5 to 10 eSIMs depending on the device’s storage. For more information, please contact your phone manufacturer.
If you confirm that you have maximised your device’s eSIM storage. You can remove your old eSIMs on the device.
- Cellular/Mobile data is disabled in the device’s settings
- Trying to install an eSIM that was already installed: most eSIMs can only be installed once.
You can verify if the eSIM is installed on your device by Going to Settings > General > About > Scroll down to find the ICCID (it’s a 20 digits number that starts with 89XXXXXXXXXXXXXXXXXX and ends with a random extra number). If you confirm that the ICCID has been installed it might be a matter of making a few adjustments to get connected. Please refer to your eSIM installation page for all the details.
- Poor connection when trying to install the eSIM. This commonly happens when using the ship’s wi-fi or public wi-fi.
Try to follow the suggested solutions: https://www.youtube.com/watch?v=1r2J8iYAXmY
I’m experiencing the “This code is no longer valid” error?
This error message appears when you are trying to add an eSIM that has been added before, or the QR-code was partially scanned due to poor connection.
In order to confirm whether the eSIM has been installed or not, please proceed as below:
- Go to Settings
- Go to General
- Tap About and scroll down
If the eSIM is installed and turned on you should be able to view the ICCID [NUMBER] + an extra digit as long as the eSIM line is “On” under your Cellular Plans.
Please note that in case the eSIM has been removed and you attempt to reinstall it, it will not be possible!
On the other hand, if you are installing the eSIM for the first time, this error message could be due to a poor connection, VPN enabled, or too many eSIMs installed on the device.
Please follow the steps below to install your eSIM successfully:
- Disable any VPN
- Ensure that you have a good and stable internet connection
- Remove any eSIMs you will no longer use
- Check if the software is updated to the latest version
- Try to install an eSIM through an installation method different than before (Manually).
My data's turned on, but it's not working, what should I do?
If you switched Numero eSIM data ON and you can’t get to the internet, check the following:
Is “Data Roaming” switched ON for Numero plan?
Tap on Numero plan, and make sure “Data Roaming” or “Roaming” is switched to “ON.”
If data roaming is turned OFF, your eSIM just isn’t able to connect to a network and draw on the data.
Note: If you have a primary SIM data plan, make sure that data roaming is turned OFF so that you wont get charged for roaming.
Is your device network-locked?
eSIM data plans can only be installed on devices that aren’t locked to a particular network. If you are seeing a message about “Cellular Plans From This Carrier Cannot Be Added,” please contact your carrier to have your device unlocked.
Have you activated your eSIM data plan and turned it on?
Check if your eSIM is activated properly, as the instructions are different depending on your device.
If you’ve confirmed all of the above, but you’re still not able to get a data connection, it might point to an outage.
Please email: support@numero.global
How do I make calls with a data-only plan?
You can easily make calls with data-only plan, you have two different methods to choose from:
- Make and receive calls over the internet using a service like WhatsApp, FaceTime, Messenger, Skype, Zoom, etc.
- You can also make and receive calls using your original mobile number, even while using an eSIM as your data connection.
With this option, your provider may charge you for calls and texts sent and received outside of your normal coverage area. (These charges will appear on your next bill, with phone calls charged per minute and texts charged individually.)
You can ask your carrier, prior to your trip, what they charge for calls and texts. Then you can make a decision on whether or not to use your primary mobile number while you’re away.
The good news is that using your Numero eSIM data will prevent you from racking up roaming charges, so you’ll have access to low-cost data that has nothing to do with your carrier.
How Many eSIM can I have?
Numero subscribers are welcome to buy as much data eSIM plans as they prefer. In other words, there is no ceiling to that. However, one Plan will be working at a time.
Where can I find my confirmation code?
Please check your purchased data package duration. Open Numero -> My Numbers & Data -> My Data -> Installation Guide -> View You QR or SM-DP+Address and Activation code
How long can I use my Numero data eSIM?
Open Numero -> My Numbers & Data -> My Data -> Select your data plan package and check the duration.
The package starts from the date of activation, but use starts when you connect to the new network in the country you are traveling to.
What can I do if I cannot scan my QR code?
In some cases regarding mobile camera dysfunctionality, users can install data packages manually using Numero SM-DP+Address and Activation code given to you once you purchase the eSIM data alongside with the QR code.
Why my eSIM has stopped suddenly?
Don’t panic, your device may have stopped for some reasons. Restart your device and all will settle down. For further inquiries, just send us and we will right there either through the app or through our email: support@numero.global